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Sr. Software Engineer II (DevOps) at Hi Marley - ApplyBlast

Sr. Software Engineer II (DevOps)

Hi Marley

4 months ago

4.9 on Glassdoor

Boston, MA

Hybrid

Full Time

Senior

2 applicants

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About this role

Hi Marley is seeking a Senior Software Engineer II (DevOps) to build and scale cloud infrastructure for their AI-powered claims software in the insurance industry. The role sits at the intersection of cloud operations, AI engineering, and platform engineering, focusing on reliability and automation for agentic AI services. This position involves setting infrastructure standards, driving technical decisions, and mentoring engineers while supporting operations in a regulated environment.

Responsibilities

Design and operate scalable cloud infrastructure on AWS for core and AI services
Build and maintain AI/ML infrastructure for LLM-powered agentic workloads
Establish infrastructure-as-code standards using Terraform for environment parity
Implement comprehensive observability, SLOs, and automated regression detection
Lead architecture reviews and drive technical decisions across engineering teams

Skills

Qualifications

Bachelor's degree in Computer Science or Engineering2+ years of AI/ML infrastructure experience

About Hi Marley

himarley.com

Headquarters

Boston, Massachusetts, United States

Company Size

51-200 employees

Founded

2017

View Profile

Hi Marley is a conversational customer communication platform built for the insurance industry that modernizes claims and service interactions through two‑way texting, messaging, automation, and AI. It connects with carriers’ existing systems (claims platforms, CRM, telephony) to automate routine tasks, route conversations, and surface data for faster resolution. Insurers and brokers use Hi Marley to shorten claim cycle times, improve customer satisfaction, and reduce operational costs by turning fragmented communications into tracked, measurable workflows.