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Sr. Specialist, Sales Development at Concentrix - ApplyBlast

Sr. Specialist, Sales Development

Concentrix

4 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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Apply to 100+ jobs

About this role

This Senior Specialist, Sales Development role focuses on engaging customers through inbound and outbound calls or online channels to deliver exceptional service and technical support. The position involves resolving routine inquiries, forecasting sales, and managing high volumes of customer contacts to retain and acquire business for global brands.

Responsibilities

Generate accurate weekly to quarterly sales forecasts based on team data
Conduct high volume outbound and inbound calls to prospects and clients
Resolve technical support issues and address client product concerns efficiently
Manage external competitive pressures to win new and retain existing customers
Maintain customer data integrity within the CRM system

Skills

Qualifications

4+ years in customer service or salesProficiency in MS Office programsExperience with Salesforce or similar CRM

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.