Staff Customer Centric Engineer
Okta
About this role
An experienced Software Engineer role within Okta’s Customer-Centric Engineering team focused on ensuring customer success by owning and resolving complex technical escalations. The role acts as a bridge between R&D, Support, and customers, representing the Technology organization and driving cross-functional incident responses. The position also champions development of internal troubleshooting and performance analysis tools and participates in after-hours on-call rotation.
Skills
Qualifications
About Okta
okta.comOkta is a cloud-based identity and access management platform that secures access for employees, customers, partners, and AI-driven systems. The Okta and Auth0 platforms provide single sign-on, adaptive multi‑factor authentication, user lifecycle and directory management, API access management, and identity governance to automate and protect authentication flows. Organizations use Okta to implement Zero Trust identity controls, integrate with thousands of apps, and deliver developer-friendly APIs and extensible customer identity solutions at scale.
Recent company news
Yahoo FinanceOkta CEO: AI is moving so quickly, companies must change 40% of what they are doing every year
2 days ago
MeykaCompanies That Fail to Embrace AI Could Face Extinction, Warns Okta CEO
2 days ago
GuruFocusMacquarie Initiates Coverage on OKTA with Outperform Rating | OK
6 minutes ago
Investing.comMacquarie initiates Okta stock coverage with Outperform rating
5 hours ago
SiliconANGLESpecterOps adds Okta, GitHub and Mac coverage to BloodHound Enterprise platform
1 day ago
About Okta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Okta.
Salary
$143k – $190k
per year
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