Sr. Strategy & Operations Analyst (VOC)

Kaseya

7 days ago

Bangalore, India

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Senior Strategic Analyst at Kaseya focuses on transforming customer feedback into actionable insights that improve customer outcomes and drive business decisions. The role involves analyzing data, developing CX KPI frameworks, and presenting insights to executive leadership.

Skills

About Kaseya

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.