Sr. Subject Matter Expert (OEMS) - Client Servicing
Clearwater Analytics(2 months ago)
About this role
The OEMS Sr. Subject Matter Expert is a senior specialist focused on improving the efficiency and scalability of OEMS support by working closely with product, technology, and content teams. The role leverages deep industry experience in trading and portfolio management to engage clients, reduce support escalations, and improve client satisfaction. The position also creates and delivers training and documentation to client service teams to enable self-service and consistent support outcomes.
Required Skills
- Order Management
- Execution Management
- FIX Protocol
- Portfolio Management
- Trading Strategies
- Client Engagement
- Documentation
- Zendesk
- Training Delivery
- Onboarding
Qualifications
- Bachelor's Degree in Finance or Related Field
About Clearwater Analytics
clearwateranalytics.comClearwater Analytics is the leading provider of investment accounting software for reporting and reconciliation services for institutional investors.
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