Sr Tech Svc Desk - Level 2
Unisys(1 month ago)
About this role
An IT Support Specialist at Unisys provides Tier 1 and Tier 2 technical support for hardware, software, voice communications, and network issues. The role works with users and support agents to diagnose incidents, communicate resolutions, and help prevent recurrence.
Required Skills
- Tier 1 Support
- Tier 2 Support
- Hardware Troubleshooting
- Software Troubleshooting
- Networking
- Voice Systems
- Voicemail
- Remote Access
- Printing Support
- Incident Management
+2 more
Qualifications
- High School Diploma or GED
- Associate Degree
- Technical Certification
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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