Sr. Technical Account Manager

Pendo(1 month ago)

Denver, COOnsiteFull TimeSenior$107,100 - $133,900Customer Success

About this role

A Senior Technical Account Manager at Pendo is a strategic, customer-facing role focused on ensuring enterprise customers realize maximum value from Pendo’s platform. The position partners with senior customer stakeholders and internal teams to align product capabilities with business objectives and influence long-term product outcomes. The role is based in-office (Raleigh or New York) and supports Pendo’s mission to improve users' experience with software.

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Required Skills

Technical Consultation
Account Management
Stakeholder Management
ROI Optimization
Platform Advocacy
Product Advocacy
Cross-Functional Collaboration
Project Management
API Integrations
CSS

+10 more

Qualifications

Bachelor's Degree

About Pendo

pendo.io

Pendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.

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