Sr. Technical Support Engineer

SentinelOne(11 days ago)

United StatesOnsiteFull TimeMedior$104,000 - $128,000Support

About this role

SentinelOne is seeking a Support Engineer to act as a key interface between customers, engineers, and development teams, providing technical support and resolving issues across multiple platforms. The role involves customer engagement, documentation, and collaboration with R&D to improve solutions.

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Required Skills

Customer Support
Support Engineering
Networking
Security
Windows
Linux
MacOS
Cloud Platforms
Troubleshooting
Documentation

About SentinelOne

sentinelone.com

New Relic is a full‑stack observability platform that helps teams monitor, troubleshoot, and optimize software and infrastructure performance. It ingests telemetry — metrics, logs, traces, events and browser/session data — via agents and APIs to provide APM, infrastructure monitoring, distributed tracing, logs, synthetics/real‑user monitoring, and session replay. The platform exposes unified dashboards, alerting, analytics (NRQL), and many integrations to help DevOps, SRE and engineering teams detect incidents, pinpoint root causes, and improve reliability and customer experience. New Relic is cloud‑native friendly and designed for quick instrumentation across languages and environments.

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