L2 Support Engineer
Foxit Software
About this role
Foxit is looking for a Level 2 Technical Support Engineer to troubleshoot complex customer issues within their software products. The role involves resolving escalated technical problems, supporting software rollouts, and creating documentation, with an emphasis on technical problem-solving and customer communication.
Skills
About Foxit Software
foxit.comFoxit is a software company that provides fast, affordable, and secure PDF solutions for businesses and developers. Its product portfolio includes PDF Editor (desktop and web), eSign, PDF creation and conversion tools, and SDKs/APIs for embedding PDF capabilities into applications and workflows. Foxit targets enterprises and SMBs with cross‑platform, cloud and on‑premise deployment options, integrations with common productivity and CRM systems, and features for collaboration, security, and compliance. Customers choose Foxit for its performance, flexible licensing, and enterprise-ready management and security controls.
Recent company news
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About Foxit Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Foxit Software.
Salary
$0
per year