Sr. Trainer - Customer Success Operations
Human Interest(1 month ago)
About this role
The Sr. Trainer, CSO Enablement at Human Interest designs and scales onboarding and continuing education programs for the Customer Success organization, partnering with revenue leaders and cross-functional stakeholders. The role focuses on improving learner experience, measuring training impact, and continuously iterating content to support business objectives in a high-growth fintech/SaaS environment.
Required Skills
- Training
- Facilitation
- Onboarding
- Curriculum Design
- Learning Theory
- Assessment
- Coaching
- Content Development
- Stakeholder Partnership
- Data Analysis
+9 more
Qualifications
- BA Degree
About Human Interest
humaninterest.comHuman Interest is an affordable, full‑service 401(k) and 403(b) provider that helps small and medium‑sized businesses offer workplace retirement plans. It combines a user‑friendly online platform with plan administration, compliance support, and investment advisory services (provided through its registered‑advisor subsidiary, Human Interest Advisors LLC). The company focuses on lowering costs and administrative burden so employers can more easily help employees save for retirement, offering tools for contributions, investments, and reporting.
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