Staff Software Engineer (Backend), Technical Support

Outreach(5 hours ago)

HybridFull TimeSenior$100,000 - $150,000Engineering

About this role

A Backend Software Engineer at Outreach in Hyderabad specializes in designing and implementing core backend systems, leveraging AI technologies to enhance customer support efficiency. The role involves technical leadership, system architecture, and ensuring scalable, reliable solutions in a cloud environment, with a focus on AI-powered support troubleshooting platforms.

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Required Skills

Python
System Design
Cloud Computing
GenAI
Semantic Search
Distributed Systems
APIs
Data Modeling
Scalability
Performance

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.

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