Staff Software Engineer, Customer Service (Remote)
ezCater, Inc(26 days ago)
About this role
A Staff Software Engineer for Customer Service at ezCater is a senior technical leader responsible for shaping the architecture and long-term vision of the customer service technology domain. The role focuses on transforming the customer experience through modern, AI-enabled tooling and close alignment with Salesforce integrations. It sits within the Product Engineering organization and reports to the Senior Engineering Manager, influencing engineering standards and team growth.
Required Skills
- System Architecture
- Backend Development
- Go
- Ruby
- Java
- API Development
- GraphQL
- REST
- Salesforce Integration
- Contact Center
+10 more
About ezCater, Inc
ezcater.comezCater is a leading U.S. food‑tech platform that simplifies corporate and office catering by connecting organizations with restaurants nationwide. The service aggregates more than 100,000 restaurants, letting customers browse menus, read reviews, manage orders, and track on‑time delivery. ezCater supports everything from small meetings to large events and offers features for corporate billing, account management, and dedicated customer support. Companies rely on it for convenient, reliable workplace food ordering and streamlined logistics across the country.
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