Strategic Customer Success Manager - AMERICAS
RemoFirst
About this role
RemoFirst is a remote-first Employer of Record (EOR) and global payroll platform that helps companies hire and pay employees internationally. The Customer Success Manager role supports clients through their global employment journey by onboarding them to the RemoFirst platform and acting as an ongoing client-facing point of contact. The role partners across internal teams and external local experts to ensure a smooth, compliant employee experience.
Skills
About RemoFirst
remofirst.comRemoFirst is a global HR, payroll, and Employer of Record (EoR) platform that enables companies to hire, onboard, and employ full‑time staff and contractors worldwide without creating local entities. It manages payroll, taxes, benefits (RemoHealth), visas and work permits, and local compliance across 150+ countries and multiple currencies. RemoFirst positions itself as a turnkey solution for scaling international teams by removing legal and administrative complexity around global employment.
Recent company news
Tech.coBest Employer of Record (EOR) Services - Features & Pricing 2026
1 month ago
The Manila TimesRemoFirst Expands RemoVisa Service to Support Visa and Work Permit Applications in 110+ Countries
3 weeks ago
TechCrunchRemofirst raises $25M to take on Deel and Rippling in the global HR tech space
Mar 6, 2024
FinTech FuturesUS fintech funding round-up: Brightflow AI, Inclined and Remofirst
Mar 26, 2025
Business WireHR Solution Remofirst Raises $25 Million Series A Funding to Make it Affordable and Easy to Employ Global Remote Teams
Mar 6, 2024
About RemoFirst
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for RemoFirst.
Salary
$62k – $84k
per year
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