Manager, Vendor Strategy and Operations

RemoFirst(22 days ago)

RemoteFull TimeManager$117,978 - $155,388 (estimated)Customer Experience

About this role

The Manager, Vendor Strategy and Operations oversees the performance, health, and scalability of RemoFirst’s global Local Partner ecosystem that underpins its Employer of Record offering. This role leads a distributed team of vendor managers and partners closely with CX, Finance, Legal, and Product to ensure vendor operations support strong customer and employee experiences. It is a hands-on management position focused on vendor strategy, operational excellence, and alignment of vendor decisions with customer experience, risk, and compliance goals. The manager is also responsible for driving improvements in processes, tools, and data to support scalability and business growth.

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Required Skills

Team Leadership
People Management
Vendor Management
Performance Management
Negotiation Strategy
Compliance Management
Cross-Functional Collaboration
Escalation Management
SOP Implementation
KPI Management

+10 more

About RemoFirst

remofirst.com

RemoFirst is a global HR, payroll, and Employer of Record (EoR) platform that enables companies to hire, onboard, and employ full‑time staff and contractors worldwide without creating local entities. It manages payroll, taxes, benefits (RemoHealth), visas and work permits, and local compliance across 150+ countries and multiple currencies. RemoFirst positions itself as a turnkey solution for scaling international teams by removing legal and administrative complexity around global employment.