Senior Payroll Customer Success Manager - AMER

Betting Hero(18 days ago)

RemoteFull TimeSenior$46,600 - $118,000Customer Success

About this role

The Payroll (PAY) Customer Success Manager at Remote is a customer-facing role focused on payroll services, acting as a trusted advisor and advocate for clients. The role is part of the Customer Success team and is responsible for managing the entire customer journey to preserve and grow long-term payroll relationships. The position supports global customers and contributes product feedback across cross-functional teams.

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Required Skills

Customer Success
Account Management
Global Payroll
HRIS
Onboarding
Customer Retention
Stakeholder Management
Communication
Project Management
Upselling

About Betting Hero

ziprecruiter.com

ZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.