Strategic Enterprise Customer Success Manager (TeamUp UK)

daysmart

9 hours ago

Remote

Full Time

Senior

0 applicants

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About this role

A Strategic Customer Success Manager at TeamUp owns relationships with high-value enterprise customers, driving satisfaction, feature adoption, and growth. The role involves managing account health, identifying expansion opportunities, and ensuring clients get maximum value from the platform.

Skills

Qualifications

3+ years of experience in Customer Success, Account Management, or a similar client-facing role3+ years of experience in the fitness industry is strongly preferredProven experience working with enterprise, franchise, or large multi-location accountsTechnical experience working with API documentation and data warehousingExcellent communication skills, written and verbal

About daysmart

daysmart.com

DaySmart Software provides business management software designed to help small and mid-sized service-based businesses take control of their operations. The platform emphasizes appointment scheduling alongside core management features like customer data and reporting, enabling growth and greater efficiency. By consolidating scheduling, customer information, and analytics in one system, DaySmart helps businesses streamline daily workflows and make data-driven decisions. DaySmart aims to be a comprehensive, user-friendly solution for teams looking to grow and optimize day-to-day operations.