Customer Success Manager, Enterprise
Contentful(6 days ago)
About this role
A Customer Success Manager at Contentful works directly with enterprise customers to ensure they get maximum value from the platform, helping them achieve their technical and business goals. The role involves building strong relationships, driving product adoption, and fostering customer satisfaction to drive retention and growth.
Required Skills
- Customer Success
- Account Management
- Renewals
- Content Management
- API
About Contentful
contentful.comContentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
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