Customer Success Manager
Shipium
About this role
Shipium is seeking a proactive Customer Success Manager to lead customer relationships, drive product adoption, and support long-term growth. The role focuses on maximizing the value clients get from Shipium's platform, ensuring satisfaction, and identifying opportunities for expansion.
Skills
About Shipium
shipium.comShipium is a shipping platform for complex supply chains that helps modern operators take control of their delivery operations. It optimizes and automates end-to-end workflows at scale—covering carrier orchestration, routing, execution, tracking, and exception management—using predictive modeling and automation to improve delivery reliability and reduce costs. Shipium integrates with existing OMS/WMS and carrier networks to centralize decisioning and analytics, giving teams real-time visibility, smarter routing, and faster issue resolution.
About Shipium
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$85k – $95k
per year