Strategy, Planning & Operations (SPO) Senior Manager – Analytics & Insights
ServiceNow
About this role
ServiceNow is seeking a Senior Manager of Strategic Operations to support the Customer Excellence Group by providing data-driven insights, financial modeling, and strategic guidance. The role involves working closely with leadership to shape strategy, improve execution, and drive business performance through rigorous analysis and cross-functional initiatives.
Skills
About ServiceNow
servicenow.comServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
About ServiceNow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ServiceNow.
Salary
$163k – $285k
per year
More jobs at ServiceNow
Similar Jobs
Lead - Advanced Data Analytics and Insights
Fidelity
Director, Operations Strategy & Insights
dentalcorp
Lead, Strategy & Special Projects Team 1
RHB
Customer Insights & Analytics Lead
sweetgreen
Director, Artist Insights & Strategy
Warner Music
Senior Manager, Finance - Transportation FP&A and Strategy
Walmart