Langley Federal Credit Union
This role involves supervising contact center staff by providing daily support and coaching to teams, managing resources to deliver impeccable service through telephone and digital messaging. The position focuses on maintaining exceptional call quality by training representatives in consultative selling to offer financial products that meet member needs. It also includes managing all member contact channels and fostering teamwork across departments.
Langley Federal Credit Union is a member-owned, non-profit credit union offering personal and business banking services across Virginia, including locations in Hampton, Newport News, Williamsburg, Chesapeake, Norfolk, Suffolk, and Virginia Beach. They provide a comprehensive suite of financial products including checking and savings accounts, mortgages, auto and personal loans, credit cards, and wealth management and insurance services. Langley is recognized among Forbes' Best-In-State Credit Unions in Virginia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Langley Federal Credit Union.
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