Supervisor, Call Center Operations
RCN Telecom Services of Mass, LLC
About this role
The Supervisor, Call Center Operations at Astound oversees call center activities, focusing on optimizing operations, managing technology tools, coaching staff, and ensuring excellent customer and employee engagement across various contact channels.
Skills
Qualifications
About RCN Telecom Services of Mass, LLC
astound.comIndustries
Technology
N/A
Recent company news
Business WireStonepeak Announces Agreement to Acquire Astound Broadband from TPG for $8.1 Billion
Nov 1, 2020
Houlihan LokeyEnTouch Systems
Oct 26, 2023
Class Action LawsuitsRCN Telecom Services unfair late fee $6.65M class action settlement
Aug 24, 2022
The Business JournalsPrivate equity firm to acquire RCN operator in $8.1B deal
Nov 1, 2020
Financial ITTPG Capital Acquires RCN Telecommunications and Grande Communications for $2.25 Billion
Aug 15, 2016
About RCN Telecom Services of Mass, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for RCN Telecom Services of Mass, LLC.
Salary
$40k – $65k
per year