Performant

Supervisor, Healthcare Customer Service

Performant

3 months ago
United States
Hybrid
Full Time
Manager
0 applicants
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Performant
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About this role

The Healthcare Customer Service Supervisor at Machinify oversees daily operations and supervises a team to ensure high-quality customer service for healthcare providers and clients. This role focuses on managing team productivity, resolving escalated issues, and ensuring staff training and compliance with service requirements. The Supervisor fosters teamwork and communication, contributing to continuous improvement within the department.

Skills

Qualifications

High School Degree or GEDAS or BS Degree PreferredMinimum 6 Years Customer Service Experience1+ Years Supervisory Experience
Performant

About Performant

performantcorp.com

Pioneering Payment Precision Take control with our solutions, reclaim capital, restore integrity, and transform your financial future. Get Started Today Get Started Today The Premier Independent Healthcare Payment Integrity Company in the US Performant Healthcare Solutions® technology-enabled audit, eligibility, recovery and data analytics solutions are designed to help health plans identify improper payments and recoup […]

About Performant

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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