Supervisor, Healthcare Customer Service

Performant(1 month ago)

HybridFull TimeManager$50,000 - $60,000Customer Service

About this role

The Healthcare Customer Service Supervisor at Machinify oversees daily operations and supervises a team to ensure high-quality customer service for healthcare providers and clients. This role focuses on managing team productivity, resolving escalated issues, and ensuring staff training and compliance with service requirements. The Supervisor fosters teamwork and communication, contributing to continuous improvement within the department.

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Required Skills

Team Supervision
Customer Service
Issue Resolution
Training Development
Workflow Management

Qualifications

High School Degree or GED
AS or BS Degree Preferred
Minimum 6 Years Customer Service Experience
1+ Years Supervisory Experience

About Performant

performantcorp.com

Pioneering Payment Precision Take control with our solutions, reclaim capital, restore integrity, and transform your financial future. Get Started Today Get Started Today The Premier Independent Healthcare Payment Integrity Company in the US Performant Healthcare Solutions® technology-enabled audit, eligibility, recovery and data analytics solutions are designed to help health plans identify improper payments and recoup […]

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