Sr Customer Service Advocate
Hewlett Packard Enterprise(18 days ago)
About this role
The role involves providing professional solutions to end-users, dealers, and service providers for escalated cases received via phone and correspondence. It focuses on resolving customer issues, handling escalations, and maintaining customer satisfaction.
Required Skills
- Customer Relations
- Verbal Communication
- Customer Service
- Operating Systems
- Writing Skills
- Presentation Skills
- Legal Knowledge
- Empathy
- Problem Solving
- CRM
About Hewlett Packard Enterprise
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