Supervisor, Hotel Front Desk
San Manuel Casino(6 months ago)
About this role
The Supervisor, Front Desk leads the hotel's front desk team to ensure exceptional guest experiences and uphold the brand's service standards. The role supports the Front Desk Manager in maintaining service consistency, safeguarding guest and enterprise data, and contributing to the overall success and value of the hotel.
Required Skills
- Guest Service
- Cash Handling
- Front Desk
- Customer Service
- Communication
- Problem Solving
- Microsoft Office
- Training
- Leadership
- Scheduling
Qualifications
- Bachelor's Degree
- Gaming License (may be required)
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