Supervisor Televentas - Enero
Vana(29 days ago)
About this role
This role oversees and develops a team of Televentas advisors to ensure achievement of daily, weekly, and monthly disbursement targets. It focuses on maintaining high standards of service quality and commercial management with customers. The position requires continuous monitoring of performance and productivity indicators, as well as implementing improvement plans. The role also contributes to fostering a positive, collaborative, and results-oriented work environment.
Required Skills
- Team Supervision
- KPI Monitoring
- Productivity Analysis
- Report Generation
- Sales Coaching
- Communication Skills
- Commercial Strategy
- Customer Retention
- CRM Tools
- Google Suite
+6 more
Qualifications
- University Student in Business Administration
- University Student in Industrial Engineering
- University Student in Marketing
- University Student in Communications
- BA in Business Administration
- BA in Industrial Engineering
- BA in Marketing
- BA in Communications
About Vana
vana.gtVana is a Guatemalan fintech that provides small consumer loans through a mobile-first platform, offering amounts from Q250 to Q3,000 without the need to visit an office. Customers apply from their phone and receive a decision in minutes, with service available nationwide across Guatemala. The company positions itself on fast, convenient access to credit while emphasizing trust and security.