Support and Operations Specialist
Fieldwire(5 days ago)
About this role
The role offers an opportunity to join Hilti, Inc. as part of the Fieldwire team, focusing on customer support and operations. The position involves enhancing customer experience through support, content creation, and account management, with a strong emphasis on bilingual communication in French and English.
Required Skills
- Customer Support
- Content Creation
- Account Management
- Troubleshooting
- Bilingual French
About Fieldwire
fieldwire.comFieldwire by Hilti is a real-time jobsite management platform that connects office and field teams on construction projects. It centralizes plans, drawing markups, punchlists and task tracking so crews and subcontractors can update work, capture issues, and reduce costly rework from mobile devices. Trusted by owners, general contractors, and subs on millions of projects, Fieldwire offers iOS and Android apps and enterprise features for collaboration, reporting, and integrations. Founded in 2013 and based in San Francisco, it aims to streamline construction workflows and improve on-site productivity.
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