Account Manager - (French and English Bilingual)

WeTravel(1 month ago)

RemoteFull TimeJunior$28,000 - $38,000Customer Experience (CX)

About this role

The Account Manager at WeTravel is responsible for managing relationships with new and existing travel business clients, ensuring they maximize the value of the platform. This bilingual role (French and English) involves giving hands-on support, proactively upselling products, and collaborating with Sales, Customer Support, and Product teams to enhance customer satisfaction. Candidates should have 2+ years of experience in B2B account management, excellent communication skills, and the ability to multitask effectively in a fast-paced SaaS environment.

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Required Skills

French
English
Communication Skills
Interpersonal Skills
Customer Service
B2B Account Management
Multitasking
Problem Solving
Client Relationship Management
Upselling

+5 more

Qualifications

Native or C2 level French speaker
Fully proficient in English

About WeTravel

www.wetravel.com

WeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.