Support Associate / Kundenservice (m/w/d) in Teilzeit / Werkstudierende (Englisch C1 und Deutsch C1)
Wolt - English(6 months ago)
About this role
Support Associate (Teilzeit/Werkstudent) in Berlin-Friedrichshain as part of Wolt's Live Operations team. You will interact with customers, couriers and restaurants to deliver high-quality support and ensure great user experiences. The role is within a dynamic international team and involves shift work, including mornings, evenings and weekends. The position offers hybrid work and is based at Wolt's Berlin office.
Required Skills
- Customer Obsession
- Teamwork
- Communication
- Responsibility
- German Fluency
- English Fluency
- Shift Work
- Customer Service
- Fast Learner
- Detail Oriented
+3 more
About Wolt - English
wolt.comWolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.
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