Support Center Engineer 1
Cb20
About this role
The Support Center Engineer I at cb20 provides Tier 1 technical support to customers, assisting with support for various devices and systems, troubleshooting issues, and ensuring a high level of customer service. The role involves remote and on-site support, device configuration, and system maintenance, with an emphasis on technical communication and problem-solving.
Skills
Qualifications
About Cb20
cb20.comCb20 is a healthcare technology company that develops electronic health record and practice management software for behavioral health and addiction treatment providers. Its platform supports clinical documentation, billing, scheduling, compliance, and reporting for mental health and substance use treatment organizations.
About Cb20
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Cb20.
Salary
$40k – $50k
per year