Five Nines
A Support Desk Engineer serves as the primary point of contact for client technical support, managing and resolving end-user tickets to deliver a high-quality client experience. The role involves diagnosing system issues, identifying root causes, and applying sound judgment to determine when escalation is appropriate. By consistently delivering timely and effective resolutions, the engineer upholds a high standard of client service while deepening their technical expertise.
Headquarters
Lincoln, Nebraska, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Five Nines.
Five Nines didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role