Support Engineer (IDE Services)
JetBrains(1 month ago)
About this role
JetBrains IDE Services offers B2B products aimed at enhancing developer productivity within organizations. They are seeking an experienced Support Engineer to assist users, troubleshoot issues, and contribute to product development.
Required Skills
- Python
- Docker
- Kubernetes
- Linux
- Windows
- macOS
- Network Protocols
- Bug Tracking
- Customer Support
About JetBrains
jetbrains.comJetBrains is a software vendor that builds developer tools and platforms, best known for the IntelliJ IDEA Java IDE and the Kotlin programming language. It offers a family of intelligent, productivity-focused IDEs (including PyCharm, WebStorm, CLion, Rider, PhpStorm, DataGrip and ReSharper) alongside team and DevOps products like TeamCity, YouTrack and Space. JetBrains emphasizes smart code completion, refactorings, deep language support, extensibility via plugins, and increasingly integrates AI-assisted features to speed development. Its products serve individual developers and teams across platforms with both commercial and free/community editions.
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