Satellite Office
The Support Engineer (L2) role focuses on resolving complex technical issues for a cloud ERP platform, handling cases from initial triage to resolution without immediate handoffs. The position involves replicating customer problems in sandbox environments, executing diagnostic scripts, and troubleshooting configuration, data, and integration issues. This role requires close collaboration with the Australian L3 technical team to manage novel scenarios and ensure effective problem-solving for mid-market businesses across Australia and New Zealand.
Build your full-time offshore team in the Philippines with Satellite Office. Gain full control, up to 70% cost savings, and premium end-to-end support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Satellite Office.
Satellite Office didn’t post a salary, so this is our estimate from similar listings.