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© All Rights Reserved. ApplyBlast.com
Shippeo
The Support Engineer (L2) at Shippeo serves as a technical bridge connecting customers, product engineering, and customer success teams to accelerate issue resolution and enhance the user experience. This role involves investigating complex technical challenges, leveraging AI-driven workflows for automation, and leading incident management efforts within a global SaaS environment. The position requires strong problem-solving skills and cross-functional collaboration to optimize operations and eliminate systemic friction.
Headquarters
Paris, Île-De-France, France
Company Size
201-500 employees
Founded
2014
Shippeo is a global SaaS provider of real-time, multimodal transportation visibility, positioned as one of the most recommended providers for shippers and logistics service providers. Its platform consolidates carrier data, telematics, ELDs and TMS inputs to deliver live tracking, milestone alerts and machine‑learning predictive ETAs for shipments across road, rail, sea and air. Shippeo exposes APIs and prebuilt integrations plus analytics and collaboration tools to speed carrier adoption, automate exception management and improve customer service. The product is aimed at enterprise shippers and LSPs seeking to reduce delays, lower costs and achieve operational excellence across their transport networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shippeo.
Shippeo didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role