Support Engineer

Hubstaff(19 days ago)

RemoteFull TimeJunior$59,098 - $79,073 (estimated)Support

About this role

Support Engineers at Hubstaff are responsible for providing advanced technical support to customers, assisting in complex implementations, troubleshooting issues, and ensuring successful adoption of the platform. They act as a technical bridge, working closely with sales, success, and engineering teams to improve customer experience and platform reliability.

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Required Skills

APIs
Scripting
Networking
Troubleshooting
MSI
Deployment
Integration
Customer Support
Technical Diagnostics
Onboarding

About Hubstaff

hubstaff.com

Hubstaff is a powerful time tracking and productivity monitoring tool designed to enhance the efficiency of remote teams and mobile workforces. It offers features such as screenshot capturing, timesheets, billing, payroll management, and in-depth reporting, empowering businesses to identify performance issues and optimize productivity. With a user-friendly interface, Hubstaff enables users to focus on business growth rather than administrative tasks. The software is available on various platforms including desktop and mobile devices, catering to diverse audiences from freelancers to large enterprises.

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