Support Engineer
Button
About this role
Button is seeking a highly technical Support Engineer responsible for triaging, debugging, and resolving complex partner integration issues. The role involves working closely with customers and internal teams to ensure effective support and continuous improvement of support processes. It focuses on post-sale problem-solving, escalation management, and building scalable support tools and documentation.
Skills
About Button
button.isButton is a digital product studio that helps government and industry create better digital services. They design and build effective, reliable, evidence‑based applications that meet high standards and are delivered on time and on budget. Button provides end‑to‑end consulting and delivery—combining service design, user research, and software development—to turn complex policy and business requirements into usable, maintainable systems for public‑sector and regulated clients.
About Button
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$100k – $130k
per year