Technical Support Specialist

Mollie(1 month ago)

Lisbon, PortugalOnsiteFull TimeJunior$54,467 - $73,344 (estimated)Go To Market

About this role

A Technical Support Specialist at Mollie serves as the primary technical liaison for customers and partners, focusing on resolving complex integration issues related to Mollie's API products and services. This role involves delivering direct support via email and phone, advising on optimal technical implementations, and acting as the escalation point for technical queries from internal teams. The Specialist drives continuous product improvement by providing feedback and creating internal documentation, while leveraging strong problem-solving skills and proficiency with RESTful APIs and webshop technologies.

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Required Skills

Technical Support
API Integrations
Customer Liaison
Problem Solving
Communication Skills
Training Development
RESTful APIs
PHP Code
Webshop Technologies
Task Prioritization

+1 more

About Mollie

mollie.com

Mollie is a payment service provider that simplifies online and in-person transactions for businesses of all sizes. With a focus on quick setup, transparent pricing, and support for all major payment methods, Mollie enables companies to seamlessly integrate payment processing into their operations. Their platform is designed to cater to developers and business owners alike, offering robust APIs and tools to manage transactions efficiently. Start growing your business today with Mollie's comprehensive payment solutions.