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Support Engineer at Mintlify - ApplyBlast

Support Engineer

Mintlify

3 months ago

Canada

Onsite

Full Time

Junior

0 applicants

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About this role

Mintlify is seeking a technical support engineer to partner directly with engineering teams to resolve complex developer issues and ship permanent fixes. The role involves opening pull requests in production codebases, building AI-powered automation tools, and identifying patterns to prevent recurring bugs. Candidates must possess a strong engineering foundation and the ability to diagnose technical problems independently while communicating effectively with customers.

Responsibilities

Partner with engineering to investigate and ship permanent fixes for issues
Open pull requests in production codebases to patch bugs and improve behavior
Build AI-powered agents and automations to help the team resolve issues faster
Identify patterns across support cases to translate actionable signals for engineering
Respond to product and technical questions through the support inbox with precision

Skills

Qualifications

CS DegreeEngineering Experience

About Mintlify

mintlify.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2022

View Profile

Mintlify is a knowledge platform built for agents, offering self-updating documentation for startups, enterprises, and AI agents. It provides agent-native infrastructure that enables teams to create, manage, and automatically maintain developer documentation at scale. Mintlify serves companies of all sizes — from YC-backed startups to enterprises like Coinbase, HubSpot, and AT&T — powering developer experience and agent-ready knowledge systems.