PayIt
The Support Engineer at PayIt works within the Support Engineering team to troubleshoot and resolve complex client issues, reproduce bugs, and create documentation for product and engineering teams. The role involves communicating clearly with clients via email, analyzing API integrations, and identifying trends to improve support processes, all while ensuring high-quality customer experiences for government service platforms.
Headquarters
Kansas City, Missouri, United States
Company Size
51-200 employees
Founded
2013
PayIt is a digital government platform that embeds payments into public-sector services to streamline operations and improve the citizen experience. The platform provides web and mobile service channels, secure payment processing, APIs and integrations with back-office systems to help agencies collect revenues and manage transactions for services like licenses, permits, fines, utilities, and more. PayIt focuses on reducing friction through automation, reporting, and modern user experiences so governments can increase compliance and operational efficiency. They position themselves as a partner for agencies modernizing digital services and payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PayIt.
19% below the average for this role
Aug 12, 2025