Bonusly
Bonusly is seeking a Support Engineer to deliver exceptional customer experiences by investigating issues, providing thoughtful solutions, and driving meaningful outcomes for users. This role combines technical problem-solving with empathy and ownership, while also focusing on refining and training Agentic AI systems to optimize customer interactions. The position requires collaborating with product engineering teams to diagnose bugs and maintain comprehensive documentation to support customer self-service.
Headquarters
Boulder, Colorado, United States
Company Size
51-200 employees
Founded
2012
Bonusly is a SaaS employee recognition and rewards platform that helps companies build a positive culture by enabling frequent peer-to-peer and manager-to-employee recognition. Team members give small, redeemable points for accomplishments and milestones, which employees can cash in for gift cards, charitable donations, or custom rewards; the platform also provides engagement analytics, leaderboards, and manager tools. It integrates with Slack, Microsoft Teams and major HRIS and productivity tools to automate recognition for distributed teams. HR and people leaders use Bonusly to boost morale, celebrate wins, measure engagement, and improve retention.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bonusly.
4204% above the average for this role