Agentic AI Implementation / Customer Success Engineering Manager - Night Shift
Nextiva
About this role
Nextiva is seeking an experienced Agentic AI Implementation Manager to lead onboarding, deployment, and optimization of AI-driven customer experience solutions. The role combines technical depth in Agentic AI, customer-facing ownership, and people management, focusing on building scalable AI solutions for enterprise clients.
Skills
Qualifications
About Nextiva
nextiva.comNextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.
Recent company news
ForbesNextiva Review 2026: Features, Pros And Cons
3 weeks ago
Business WireNextiva Celebrates First-Ever Customer Experience Day™—Honoring the People and Progress Behind Better Business Connections
May 15, 2025
Business News DailyNextiva Business Phone System Review 2026
Jun 20, 2025
Financial PostNextiva Honored by Goldman Sachs for Entrepreneurship
Oct 15, 2025
Investment MonitorNextiva opens AI innovation hub in India
Apr 25, 2025
About Nextiva
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Nextiva.
Salary
$80k
per year
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