Agentic AI Implementation / Customer Success Engineering Manager - Night Shift

Nextiva(10 days ago)

HybridFull TimeSenior$80,000 - $80,000Customer Success / AI Implementation

About this role

Nextiva is seeking an experienced Agentic AI Implementation Manager to lead onboarding, deployment, and optimization of AI-driven customer experience solutions. The role combines technical depth in Agentic AI, customer-facing ownership, and people management, focusing on building scalable AI solutions for enterprise clients.

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Required Skills

AI
Customer Success
Prompt Engineering
Workflow Design
API Integration
Agent Orchestration
No-code Platforms
Generative AI
Python
Customer Management

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Science, or related field

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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