ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Support Engineering at OpenAI - ApplyBlast

Support Engineering

OpenAI

26 days ago

4.5 on Glassdoor

Singapore, Singapore, Singapore

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Support Engineering role at OpenAI involves serving as a trusted technical partner for Premium Support customers, resolving complex production issues, and driving proactive reliability improvements. This position requires deep technical troubleshooting, incident management, and collaboration with internal teams to enhance customer success and product stability. The role focuses on building scalable support solutions and improving the overall customer experience through automation and systematic problem-solving.

Responsibilities

Troubleshoot complex technical issues and API failures for Premium Support customers
Lead incident response and coordinate cross-functional teams for high-impact production issues
Analyze system logs and telemetry to identify root causes and drive issue resolution

Skills

About OpenAI

openai.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

View Profile

OpenAI is an AI research and deployment company that develops advanced artificial intelligence models and products, including ChatGPT and APIs, to help people and organizations solve problems, create content, and build intelligent applications.