Support Operations Associate I
Alarm.com
About this role
Alarm.com is seeking a Customer Support Associate to provide technical support via phone, helping dealers ensure their devices function properly. The role includes extensive training on Alarm.com's products and the security industry, aiming to deliver exceptional customer service in a fast-paced environment.
Skills
About Alarm.com
alarm.comAlarm.com is a cloud-based platform for smart home and business security that provides alarm systems, video monitoring, home automation, energy management, and professional monitoring. Through its mobile app, APIs and a network of authorized service providers, customers can remotely control locks, cameras, thermostats and lighting, receive real‑time alerts and intelligent video analytics, and automate routines. Alarm.com partners with hardware manufacturers and dealers worldwide to deliver integrated, AI‑enhanced security and property-management solutions for residential and commercial customers.
Recent company news
Bloomberg Law NewsSkyBell Clears Hurdle in Trade Secrets Suit Against Alarm.com
3 hours ago
MarketBeatAlarm.com Conference: ALRM Pivots From Home Security to Connected Property Platform, AI Video Upside
20 hours ago
Investing.comAlarm.com at Raymond James Conference: Strategic Growth in IoT
23 hours ago
Security Systems NewsAlarm.com highlights core business, not AI, in financial results
1 week ago
Yahoo FinanceCLEAR Secure, LiveRamp, Intuit, Sprinklr, and Alarm.com Shares Skyrocket, What You Need To Know
1 day ago
About Alarm.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alarm.com.
Salary
$42k – $44k
per year
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