Support Operations Engineer II
Storyblok
About this role
The Support Operations Specialist II is a key player in Storyblok's support team, focusing on complex customer scenarios, process improvements, and operational scalability. The role involves handling advanced support tickets, troubleshooting, collaboration with internal teams, and mentoring junior staff, all while maintaining a customer-first approach.
Skills
Qualifications
About Storyblok
storyblok.comIndustries
Technology, Media, Consulting
Storyblok is a headless content management system with a visual editor that helps teams create, manage, and deliver content to any digital channel. It pairs a developer-friendly API and component-based content modeling with a marketer-friendly visual editor and collaboration/workflow tools so dev and marketing teams can ship content faster. Core features include localization, versioning, content blocks/components, and integrations for modern tech stacks and e‑commerce. Organizations choose Storyblok for its flexibility, scalability, and ease of use when building omnichannel digital experiences.
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About Storyblok
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Storyblok.
Salary
$60k – $80k
per year