Support Operations Manager
Tava Health(29 days ago)
About this role
Tava Health is seeking a Support Operations Manager to lead and develop a support team, optimize support tools, and improve customer service processes in a fast-growing healthcare environment focused on mental health. The role involves strategic planning, team leadership, and cross-functional collaboration to enhance support quality and operational efficiency.
Required Skills
- Zendesk
- Support Automation
- Support Management
- Customer Support
- Data Analysis
- Support Operations
- AI Support
- Escalation Management
- Workflow Optimization
- Healthcare
About Tava Health
www.tavahealth.comTava Health is a technology-enabled mental health service that provides accessible and high-quality therapy resources for individuals, couples, and families. With a focus on convenience, Tava allows clients to connect with world-class therapists and psychologists without the hassle of red tape or extensive paperwork. Their services can be covered by insurance or through simple cash pay options, making quality mental health care available to everyone in a prompt and affordable manner. Tava partners with employers to enhance employee mental health and well-being, integrating with existing benefit programs to further ease access to care.
View more jobs at Tava Health →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Tava Health
Similar Jobs
CX Operations Manager
EliseAI(4 days ago)
Automations & AI Specialist, Product Support
Figma(2 days ago)
Clinician Support Representative
Freed(1 month ago)
Support Operations Engineer
Apify(9 days ago)
Senior Support & Enablement Operations Analyst
Docker(9 days ago)
Senior Manager, CX Operations
Relay Financial(12 days ago)