Xerxesglobal
The Support Operations Manager at EBM Software oversees the day-to-day execution and continuous improvement of the customer Support function while owning the strategy and delivery of ongoing client training and education. This role serves as the primary operational owner for Support and client training, ensuring customer issues are resolved efficiently and clients receive structured education to improve product proficiency. The position requires collaboration across multiple teams to maintain scalable operations and drive customer success.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2010
Xerxes Global is a technology and consulting firm that helps enterprises manage risk and secure their digital operations. It provides services such as managed security, threat intelligence, incident response, and compliance advisory, along with strategic consulting for cloud migration and digital transformation. Customers rely on Xerxes Global for its global reach, rapid incident handling, and tailored security programs that align technical controls with business objectives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xerxesglobal.
Xerxesglobal didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role