Platform Support Specialist

ZeroFox

5 months ago

3.2 on Glassdoor

Bengaluru, India

Hybrid

Full Time

Medior

0 applicants

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About this role

ZeroFox is seeking a client-focused Customer Support Specialist to deliver high-quality service to platform customers and support the day-to-day operations of a global team. The role involves managing outreach messaging and collaborating with Account Management and Technology teams to ensure customer issues are resolved. This high-visibility position requires strategic thinking, data-driven decision making, and building strong internal and external relationships.

Skills

Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Project or Product ManagementBachelor's Degree in Data or Information Technology / Systems

About ZeroFox

zerofox.com

ZeroFox is a pioneer in external cybersecurity, dedicated to identifying, disrupting, and responding to security threats that exist beyond traditional organizational perimeters. With a suite of solutions designed for enterprises, ZeroFox helps mitigate risks related to digital threats, including social media and domain-related dangers. Their innovative platform provides organizations with the necessary tools and intelligence to protect their brand and assets against a diverse array of external threats. Companies leverage ZeroFox's expertise for comprehensive digital risk protection and enhanced security posture in today's increasingly complex threat landscape.