Support Operations Specialist (Hybrid)
Homebase(4 days ago)
About this role
Homebase is seeking a Support Operations Specialist to modernize customer support by leveraging AI, automation, and scalable processes. The role involves building and optimizing support systems, improving efficiency and customer outcomes, and collaborating across teams to ensure support scalability without losing the human touch.
Required Skills
- Support Systems
- Automation
- AI
- Workflows
- Support Tools
- APIs
- Data Analytics
- Customer Service
- Process Optimization
- Support Operations
About Homebase
joinhomebase.comHomebase is an all-in-one platform designed to streamline business operations for small and hourly teams. They provide tools for employee scheduling, time tracking, payroll management, HR compliance, and team communication, ensuring businesses can efficiently manage their workforce. Trusted by over 150,000 small businesses, Homebase integrates AI-powered assistants and other features to simplify the management process and enhance productivity. With a strong focus on customer support and user experience, Homebase aims to empower small businesses to optimize their operations.
View more jobs at Homebase →