Impel
The Support Specialist (Night Shift) provides advanced technical support for an AI product suite, serving as a direct customer-facing point of contact via calls and email. The role involves investigating technical issues by analyzing logs and using basic Python scripting to troubleshoot and automate checks. This position requires collaboration with cross-functional teams to resolve complex customer issues and maintain detailed documentation of incidents and resolutions.
Impel AI for the automotive industry is an advanced, industry-leading AI-Powered Customer Lifecycle Management platform. Learn more today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Impel.
Impel didn’t post a salary, so this is our estimate from similar listings.