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Technical Support Engineer at Jobgether - ApplyBlast

Technical Support Engineer

Jobgether

4 months ago

Brazil

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves providing technical support for cloud services, voice systems, and networking via phone, email, and chat. Candidates will investigate issues, analyze logs, and collaborate with engineering teams to resolve complex problems while managing end-to-end customer cases.

Responsibilities

Provide technical support via phone, email, and chat
Investigate and resolve cloud service and networking issues
Analyze logs to identify root causes of incidents
Document troubleshooting steps and resolutions
Participate in on-call rotations for critical incidents

Skills

Qualifications

Bachelor's degree in Computer Science2 years of experience in technical support

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.