Support Specialist
MediSolution(11 days ago)
About this role
The Support Specialist provides application support to customers, troubleshooting issues, answering questions, and assisting with software navigation to ensure a positive support experience. The role involves communicating with customers via phone and email, documenting incidents, and collaborating with internal teams.
Required Skills
- Troubleshooting
- Customer Service
- Communication
- Problem Solving
- Ticketing
- Software Support
- Knowledge Base
- Technical Support
- Customer Support
- Remote Work
About MediSolution
medisolution.comMédiSolution- Des solutions logicielles pour une gestion plus efficace au service de la santé et des services public depuis +50 ans
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